Automated communication with customers, volunteers, and members facilitates the mitigation of problems quickly and effectively. With our premium Microgenn’s SMS alert system, your notifications will be delivered immediately without any delay. Whether you are a multinational company, a community organization, or a school or a college, Our SMS alert system will be your best investment. For a hotel, SMS offers great opportunity to send Bulk or a specific message to guests. In an industry where owners away from the hotel, easily they can know about hotel position and collection details. We have different templates for your automated messages and you can create them easily. Hotels using this system also can send important notifications to their staff. With our microgenn’s SMS alert system, hotels can respond to guests faster and stay connected with guests even after their stay. This smart system is also a great tool to enhance brand loyalty among your evolving guests.
Features loaded with our SMS alert system | MHMS
SMS to Hotel Guests
- Reservation Confirmation.
- Confirmation on Amendments & Cancellation.
- Birthday, Anniversary Wishes.
- Welcome message on Arrivals.
- Thank you Message on Departures.
- Send messages with your brand sender ID.
- Send guest messages directly to guest mobile from PMS.
- Guest Feedback.
SMS to Hotel Management
- Hourly Alerts – Alerts on room Position & Occupancy status can send SMS based scheduling.
- Daily Alerts – Delivers Night Audit SMS (Revenue, Occupancy %, Collection Status ) once Night Audit completes.
- Alerts on Exceptions – Alerts on High balance, Reservation.
- Cancellation, Room Transfer, Checkout, KOT/Bill Cancellation and etc.
- Guest Complaints – Complaint SMS delivered to concerned department/persons. Ensures speedy solution of Guest Complaints.